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My first visit, so I was not familiar with the menu. My husband and I ordered burritos. We were not told that they came with chips. Both of us wanting some chips we ordered chips. They brought out a large tray of chips along with our burritos that had chips. I went...
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3.4
I didn't like
  • Way i was treated
#1081053
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Our ticket in the kitchen got lost today. No big deal. It happens. The manager, Mario, handled the situation like a professional. He was kind, courteous and most of all, helped us with a genuine smile and attitude. We were loyal guests before but his demeanor sealed...
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5.0
#1078006
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This was my first visit at Tijuana flats. Before placing my order, i asked the cashier if it was nacho cheese thats served on the nachos and she stated yes. My order was to go so when i got home about to eat my dinner the cheese that they had was melted shredded cheese...
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1.8
Product
#1038606
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Tijuana Flats Customer Care Review

Tijuana Flats
#950033
3.8
Details
Spanish girl, short, tattos on arms (big one of thigh), HORRIBLE attitude. Have never visited before so it was taking me awhile to order and she became nasty after asking me 2 times if i was ready. COMPLETELY unnecessary.
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Hi I've been a loyal customer with Tijuana flat for over 10yrs. I had the worst experince at the Winter Spring location on 4/11/17. I stop in for lunch today first off the cashier got my order wrong and she was rude. She is normally pretty nice but today she wasnt...
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3.2
#1032887
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The excuse given by every Tijuana Flats employee or especially manager as to why the black olives went, is something to the effect of, "We had to get rid of them because it's the only thing not fresh in our kitchen." Oh really? Who the *** wants fresh olives? Bleh,...
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aliens_amoung_us
aliens_amoung_us

really? Olives? If you're that upset, either bring your own or don't go there. Pick one. ugh.

Anonymous
Anonymous

Yeah, I think I would keep that thought to myself too! They are already thinking you are loony tunes, but if you go and open your mouth and say something like that, you will...

3.5
I liked
  • Sympathy from some employees
I didn't like
  • Resentment of persistence
#947873
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We are very angry with this location. We love Tijuana flats and when we don't get the satisfactory and enjoyment of food because we have to leave and go back because something is missing or stale and cold food missing items I mean we have time to pick up and head back...
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I didn't like
  • Very poor
#824689
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This is about this horrible Tijuana flats location. Their disgusting bad service and a crazy Hispanic psychopath manager named Kenny who should be fired for bullying female customers I have been to many Tijuana flats and most have great service. The Ucf location is...
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Anonymous
Tijuana Flats

Hello,We apologize for your recent experience. We want to know more about your recent visit so we can make sure we address any necessary issues. Please email us at social@tij...

#506801
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I have been to many Tijuana flats and most have great service. The Ucf location is diseased or something. People there are insane abusive and crazy. Every time I go to the Ucf location I get mistreated abused or harassed. Twice they have messed up my order made up...
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#506796
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I called in to place an order at Tijuana flats near ucf in Orlando, fl. really people in Orlando everywhere are the rudest people ever with the worst customer service. the rude *** female was white young and had a bad attitude from the beginning..she was acting weird...
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Anonymous
me

Poster needs to be banned from posting this garbage all the time!!!!!!!!!!!!!!Pissed consumer is the prejudice scums!!!!

#500043
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Contact Tijuana Flats

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Tijuana Flats
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Tijuana Flats Products and Services

What is wrong with the awful incompetency of people out there. There are crazy people working at these places who treat customers awfully. I called into the Ucf Tijuana flats location to place an order and got this DUMB arrogant rude nasty female. She was so *** and...
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#499889
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