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My first visit, so I was not familiar with the menu. My husband and I ordered burritos.

We were not told that they came with chips. Both of us wanting some chips we ordered chips. They brought out a large tray of chips along with our burritos that had chips. I went back up to the cashier and said why did you not tell us they came with chips.

She said you did not ask, but we had told her this was our first visit. So we spent $4.99 for a bunch of chips we did not eat and when I asked for a box to take them home, I was told they only had bags.

Meanwhile we saw other customers receiving black boxes to take home there left overs. Not a good first impression at all........Don;'t know if I will return, or not to that store in Palm Bay Florida.....

Product or Service Mentioned: Tijuana Flats Menu.

Reason of review: Poor customer service.

Monetary Loss: $5.

Preferred solution: Full refund.

I didn't like: Way i was treated.

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Why would you prefer a box for chips as opposed to a bag??? I'm sure if you really wanted a box, they would have provided one. Also, I'd you did not eat the order of chips, I'm sure they would've gladly refunded you.

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